Privacy Policy
Last updated: 7 September 2026
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Section 1: Who we are
FBA Prep Lab is a trading name of Liv and Bell Ltd, registered in England and Wales under company number 11713725.
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Our address is Unit 13B (3) Springfield Mill, Bagley Lane, Farsley, Leeds, West Yorkshire, LS28 5LY.
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Email: support@fbapreplab.co.uk
Telephone: 07456 551760
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Liv and Bell Ltd is responsible for the personal information collected through this website.
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Section 2: Information we collect
When you contact us or submit our enquiry form, we may collect your name, company name, email address, telephone number, service requirements, approximate monthly volume and any information included in your message.
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Our website may also collect technical information such as your IP address, browser, device and website activity through cookies and similar technology.
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Section 3: How we use your information
We use your information to:
Respond to your enquiry
Provide quotations
Understand your preparation and fulfilment requirements
Provide and manage our services
Communicate with you about shipments, orders and accounts
Maintain business and financial records
Protect and improve our website and services
Meet our legal obligations
We do not sell your personal information.
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Section 4: Our lawful basis
We process your information when it is necessary to respond to your enquiry, take steps towards providing a service, fulfil a contract, comply with the law or support our legitimate business interests.
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Where consent is required, such as for non essential cookies or marketing, you may withdraw it at any time.
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Section 5: Sharing your information
We may share information with trusted providers that help us operate our business, including Wix, email and IT providers, accountants, couriers, ecommerce platforms and professional advisers.
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We may also disclose information where required by law. Some technology providers may process information outside the United Kingdom. Where this happens, appropriate data protection safeguards will be used.
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Section 6: How long we keep your information
We keep personal information only for as long as it is reasonably required.
Enquiry information will normally be kept for up to 24 months after our last communication. Customer, transaction and accounting records may be retained for up to six years, or longer where required by law.
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Section 7: Cookies
Our website uses essential cookies to function correctly and may use optional cookies to understand website usage and improve performance.
Where required, we will ask for your permission before using non essential cookies. You can manage your choices through our cookie banner or your browser settings.
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Section 8: Your rights
You may have the right to request a copy of your information, correct inaccurate information, request deletion, restrict its use, object to certain processing or withdraw your consent.
To make a request, email support@fbapreplab.co.uk.
If you are unhappy with how we use your information, please contact us first. You also have the right to complain to the Information Commissioner’s Office at www.ico.org.uk.
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Section 9: Changes and contact
We may update this Privacy Policy when our website, services or legal responsibilities change. The latest version will be published on this page.
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For questions about this policy or your personal information, contact:
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FBA Prep Lab
Email: support@fbapreplab.co.uk
Telephone: 07456 551760